How an IT outsourcing company can help you

To take full advantage of the benefits of offshore outsourcing, one needs the help of a company like SoftGroup, whose knowledge and experience in this field is unrivalled. Our long-running experience of working with respected businesses worldwide allows us to provide you with outstanding outsourcing services.

We offer first-class IT services with the use of proven processes and methods, and we have made a significant contribution to our industry with an impressive portfolio in IT consulting and service delivery.

The team at our IT outsourcing company are like an extended arm of your own IT operation. At SoftGroup, we devise individual IT outsourcing solutions to match your particular needs. We offer affordable and value-added solutions to meet each client’s business objectives with our considerable technical know-how and mature project management model. Moreover, we are the IT service provider of choice for many because of our focus on client satisfaction.

Reasons to choose SoftGroup’s IT outsourcing company for your projects

• Cost savings on labor and staff training
• Reduced operational costs and overheads and more resource capacity
• Value-enhanced products and services
• Unrivalled expertise and enhanced client satisfaction
• Quicker time to market
• SoftGroup can help clients reduce all-around management responsibilities
• Customer support provided on a 24x7 basis with instant response to client queries.

Superior Outsourcing Services

At SoftGroup, we strive to help your IT processes run smoothly with our exceptional outsourcing services. We are a US company with US personnel and everyone at SoftGroup works hard to provide a personalized outsourcing service to each client. We make sure clients understand the many advantages as well as the possible pitfalls of setting up an outsourcing IT company. Our personalized and client-centric approach means we offer tailored IT solutions to complement your own IT operation or we can take on your entire IT function.

Our managed IT services are customized to fit your enterprise’s needs so that you get the highest possible ROI whilst we reduce the risks from potential Internet security breaches.

Our Service Desk makes optimum use of remote support and troubleshooting tools so that any problems can be resolved quickly in real time.

The IT consultants from SoftGroup will work closely with you to put failsafe backup mechanisms in place to safeguard against data loss and minimize any resulting impact.

SoftGroup can undertake network reviews to highlight vulnerable areas and put appropriate security measures in place to safeguard your business from both internal and external threats.

Out-of-date server and computer equipment are vulnerable to hackers, viruses and other such threats, but SoftGroup can put network monitoring methods in place and undertake protective maintenance.

Enterprise performance and productivity rely on system performance, so SoftGroup can ensure the efficient allocation of resources to optimize ROI.

Our support services are designed to keep your business running smoothly on a daily basis. Our Service Desk will support you and resolve issues in real time. With the use of sophisticated remote support tools, we can quickly identify issues with servers, computers, network switches, PDAs, peripherals and applications.

SoftGroup’s consulting team strive to make the outsourcing experience a personalized one for every client. We want you to understand all the advantages as well as the possible disadvantages of outsourcing so that you can decide which services most enhance your business and increase your ROI.

Our approach to IT support and outsourcing is a client-focused one, which means we offer tailored services and we can take on all or part of your IT function. Feel free to contact us to learn more about how our outsourcing services can best benefit your organization.