Our people

Since we value our customers, as well as their objectives concerning business, we have a policy of hiring only the best and the most qualified software developers to work for us. This strategy ensures that we have teams consisting of exclusively the top brains in our area of expertise so that they could translate own remarkable skills and great enthusiasm into excellent solutions for you.

At SoftGroup, we are proud of every member of our software developer team because they have been handpicked in a rigorous recruitment process for the benefit of our clients. Since our strength is in software developers we send to you, we are governed by the following principles when looking for people with the necessary competencies for your projects.

Every project that our web software developers undertake is given the importance it deserves and assigned to the best brains we have. We team up our US-based nationals as well as those based in China but with sufficient experience of working in the US with local software developers, who are aware of the Western management styles. The resultant effect is a flawless international team that works in a highly integrated system at any location on the planet. It is our project implementation style that ensures retention of the best talents.

We take pride in our highly specialized management team that brings over 15 years of valuable experience in the administration of worldwide business ventures on board. The presence of our experienced team members worldwide, including India and China, and the synergy of international team guarantee a worldwide repute for the company.

Hiring and Training

We understand that performers do not just happen; on the contrary, it takes time and effort to train them. Then, in order to keep them highly motivated, we invest in one of the best remuneration packages in the industry and accordingly hold our high retention rate.

We have a management team that is composed of the best brains in outsourcing, some of who have spent over two decades running BPO centers. Their cumulative experience gives our company an edge over the competitors, especially when it comes to hunting for talents among highly qualified software developers, PHP programmers, and website developers.

Having picked the crème de la crème developers, SoftGroup fully integrates the new members into a team and initiates the continuous learning process covering the question of emerging trends in the market. Eventually, the team is the one that always swiftly and flexibly responds to challenges, anticipates changes, and displays the readiness to develop solutions for our clients.

Some of our main skills can be summarized as the Four C’s:

• Core skills
• Computer skills
• Customer service
• Communication skills

Performance Management

We have a highly effective Performance Management System (PMS) that specifically details our different teams to meet your goals and expectations. The PMS program managed by SoftGroup is made of a modular program that reviews our clients’ programs in weekly, monthly and half-yearly sessions, which are meticulously performed by every team member involved and controlled by their supervisors on a regular basis. The system provides an appraisal of Key Result Areas, Key Performance Indicators, Goals, Core Competencies, and Functional Competencies.

Ethics

All staff members at SoftGroup are thoroughly trained regarding our corporate ethics and business vision so that they always comply with them. We have a specific corporate values system that acts as our moral compass in order to strengthen our day-to-day activities. In such a way, every team member lives according to the prescribed values that include honesty, fidelity, ingenuity, and collaboration.