World Class Hospitality and Leisure Services Software

The hospitality and leisure industry has become one of the most competitive business arenas of the twenty-first century. Achieving that cutting edge, moreover, will require far more than great facilities, services, events, and management. It will require perfect hospitality software solutions, specifically and individually designed for your company.

In order to be effective, hospitality and leisure services software must provide solutions to four major business components, and the perfect hospitality software is consistently designed by SoftGroup, as follows:

• Property Operations involve such facets as reservations management, guest services, activities, tours, rentals, event planning and management, inventory, scheduling, maintenance, revenue management, holiday planning, etc., and all of these may occur in hotels, casinos, private and public clubs, and other recreational venues. No generic hospitality software packages can possibly adequately provide for such a variety of hospitality and leisure organizations. SoftGroup fully analyzes the needs of each client, in order that its in-house experts can produce personalized software solutions.
• Real Estate Development is often a part of hospitality venues that have expansion goals, franchises, and/or contract management. If this is the case with your organization, the hospitality and leisure services software designed by the experts at SoftGroup will manage all of these functions with ease and efficacy.
• Marketing and Distribution requires hospitality industry software specifically suited for the goals and budget of the client. Promotions and rewards for loyalty are a critical piece of a venue’s continued success and growth. The pros at SoftGroup work with each client to design software to track the efficacy of all promotions, marketing campaigns and other customer incentives/rewards.
• Finance and accounting require hospitality management software that will perform all HR and payroll functions, track revenue and expenses, organize and analyze expense ratios, and provide relevant legal information, documents, and forms. Each venue is unique, and SoftGroup produces finance and accounting software for this uniqueness.

Appealing to both tourists and business clients requires excellently run facilities, as well as the appropriate marketing for the greatest exposure. Hospitality software systems, if designed and implemented correctly, can achieve all of these things for a client, increasing efficiency without sacrificing service and personal attention to customers. When you allow SoftGroup to design your hospitality and leisure services software, you are, quite frankly, using the Cadillac of hospitality software companies.

When you make the decision to use SoftGroup for your hospitality software solutions, you will be served by professionals from the hospitality industry who thoroughly understand the business and who have developed software for some of the industry leaders. The perfect software will be designed, and full training given, to ensure your satisfaction. Following the implementation phase, we provide our clients ongoing assistance, troubleshooting, and revisions as necessary.

Wise business decisions can only be made when data is accurately and effectively analyzed and managed. The hospitality industry is particularly vulnerable in these areas, because it involves both products (facilities, equipment, supplies, etc.) and critical services to individual and corporate customers. The hospitality software specialists at SoftGroup understand complexities of the industry and have the background, experience and the expertise to design individualized and effective solutions for any client.