Software User Experience

Software user experience is a vital factor in deciding how to design and develop products, especially from the perspective of user interface design of the software. In this regard, SoftGroup can conduct evaluations of any business software system and/or software products to determine whether it meets the needs of the end customers. While doing this procedure, we focus on specific components that are often neglected by other companies. Besides, we are interested in finding out the demographics of users who utilize software products.

In the majority of cases, such evaluations lay emphasis primarily on whether a product works the way it is supposed to do. As a result, a set of standard actions is routinely undertaken, for instance, hardware is checked for any problems and software is debugged on a regular basis. However, these checks are useless unless the software serves the customers for who it is designed. Thus, during website user experience evaluations, we ensure that customers can perceive real software value. At our company, an entire team, including managers, testers, and developers, works around-the-clock to assure that every software product of our clients not only functions but does it effectively too.

In contrast, many companies consider website user experience last, if at all, and pay much more attention to other things first. Yet it might be too late to implement changes in terms of product development cycle. For this reason, our company can be of great assistance. We have years of experience working on making software work better and be more useful, and this is how we do it.

UX Design Approach

SoftGroup has years of experience gained owing to cooperation with more than 200 different companies. We helped them measure software usability and assess consumer experience when dealing with it. Moreover, we have developed over 2500 successful software projects and are perfectly qualified to give input into the improvement of website user experience. Businesses should remember that software user experience is one of the essential elements in determining the feasibility of a software project. Without proper examination of this aspect, there can be no guarantees of a product’s success. We, in turn, design products based on user experience and, in fact, consider ourselves a user experience design agency.

During Our Evaluations, We Check for the Following:

• User experience design in terms of search, navigation, color schemes, accessibility, control, and clarity;
• Activity-centered design by assessing the steps necessary to complete each application or website activity and reducing their number to a minimum;
• Technology-centered design with the focus on feasibility, application limitations, and adaptability;
• Convergent design with an aim of improving the usability of software and creating a positive experience for the user.

What We Deliver:

• Scope of Project
• Evaluation
• Analysis of Testing by Users
• Usability Assessment Report
• Unique Strategies for Improving Design
• Comparison Report Focused on Competition
• Product Roadmap & Innovations Report